Kerb Automation · phone answering, websites & admin for service businesses
We set up a virtual receptionist that answers calls, books jobs and texts you the details. We can also sort out your website and follow-up admin. It's made for tradies, restaurants, clinics and anyone who can't stop work every time the phone rings.
Free chat, no lock-in contracts. If it's not for you, no hard feelings.
Tuesday, 9:40pm. Here's what callers hear when you can't pick up:
This is a working voice agent, not a recording. Give it a call and hear how naturally it answers, responds and keeps the conversation moving.
Standard call rates may apply. No booking or sales call required.
You're good at what you do, but you can't always stop to answer the phone. Most people won't leave a message. They'll call the next name on Google instead.
The phone rings out at 10am. By the time you call back at 7pm, they've booked someone else. That's a real job, gone.
The phone won't stop and nobody can get to it. Every missed call is a table booked somewhere else, or a big order lost.
You can't pause a client to take a booking. Enquiries stack up, follow-ups slip, and new clients quietly go elsewhere.
Missed calls often mean missed work. We make sure callers get an answer and a clear next step.
Start with phone answering or add a website and admin support. We fit everything around the way your business already runs.
A virtual receptionist set up with your services, prices and service area. It answers common questions, books jobs and knows when to pass a call on to you.
A clear, practical site that helps people understand what you do and get in touch. It's designed for phones first because that's where most customers will see it.
We can automate quote follow-ups, invoice reminders, appointment reminders and review requests, so there's less admin waiting for you after dinner.
Thirty minutes, free. You tell us how the business runs and where calls are slipping. We'll play you a live demo of the receptionist so you can hear it for yourself.
No cost, no obligationWe train the receptionist on your business, build the site if you want one, and wire up the admin. You check everything over before any customer ever hears it.
Usually 1 to 2 weeksCalls answered, jobs booked, follow-ups sent. We keep an eye on it, tune it as you go, and you can call us any time something needs changing.
We stay on, ongoingI started Kerb after seeing good operators lose work simply because they couldn't answer the phone while they were on a job.
There are practical tools that can help, but they're often explained with too much jargon. We keep it straightforward, set it up properly and stay available when you need a hand. If you call the number on this site, you'll usually get me.
A customer calls while you're under a house. The receptionist checks the job, offers an available time and sends you the booking details.
The phone rings during a busy dinner service. The booking goes into your system without pulling someone away from the floor.
A client calls during a treatment. They get pricing information, book a consult and receive a reminder before the appointment.
A quote has been sitting for three days. A polite follow-up goes out automatically, and you only step in when the customer replies.
Someone finds you on Google from their phone. They can quickly see what you do, where you work and how to call or book.
An urgent call comes in after hours. It follows the rules you've set, gets passed on if needed and is logged with the caller's details.
Yes. It speaks naturally, handles interruptions and doesn't sound like a phone menu. We can run a live demo during the free call so you can hear it and decide for yourself.
It can take a message or put the caller through to you. You can also set rules, such as always transferring emergencies. Either way, you get a text with the caller's details and what they needed.
No. Your number stays exactly as it is. We set up forwarding so the receptionist can answer after a few rings, after hours or on every call. You choose what works and can change it later.
Usually one to two weeks for the receptionist or a website. You tell us about your business, then check everything before it goes live.
It depends on whether you need phone answering, a website or both. We'll talk it through on the free call and give you a fixed quote. There are no lock-in contracts.
We work with Google Calendar, Outlook, ServiceM8, Tradify, Square, Calendly and many other booking systems and CRMs. If you use a paper diary, we can help you choose a simple digital option.
Book a free 30-minute chat. We'll show you a live example, ask how your business works and explain what would be useful for you.
Book your free call